Senior Client Strategy & Success Manager (m/f/d) - Munich

Senior Client Strategy & Success Manager (m/f/d) – Munich

Your Tasks

• Key Account Ownership: You manage strategically important clients with significant revenue and growth potential and drive their long-term development.
• C-Level Sparring Partner: You advise executive leadership on budget, performance, and growth strategies.
• Holistic Growth Strategies : You develop comprehensive online marketing and business strategies based on market analysis and financial considerations.
• Business Cases & Investment Management : You prioritize budgets, plan annual and quarterly targets, and take ownership of overall performance development.
• Strategic Scaling: You identify new revenue opportunities, confidently manage complex accounts, and handle escalation management when necessary.
• Process & Structure Development: You actively contribute to the development of success models, CRM structures, and internal standards.

Your Profile

• Depth of Experience: 6–10+ years of experience in strategic roles in online marketing, account management, or strategy consulting – ideally within an agency environment.
• Key Account Expertise: You have managed complex accounts with significant budget and stakeholder responsibility.
• Negotiation Skills: You confidently lead budget, strategy, and contract negotiations at executive level.
• Industry Expertise: You possess deep knowledge of hospitality business metrics such as RevPAR, distribution strategy, and seasonality.
• Analytical Strength & Ownership: You translate complex performance data into clear strategic decisions and take responsibility for business outcomes.
• Process & Scaling Experience: You have actively developed structures, standards, or success models.
• Technology & AI Affinity: You use modern tools strategically to improve efficiency and decision-making.
• Languages & Travel: You are fluent in German and English and willing to travel for client meetings (approx. 30%).

Your contact person

Marina Schmidt, Senior Talent Acquisition Managerin

About us

About us

This awaits you with us:

• Locations in the heart of Munich, Berlin, Lisbon & Innsbruck and the opportunity to work there.
• An incredibly warm and welcoming working atmosphere as well as an international and highly professional team that is looking forward to meeting you.
• The opportunity to work with various AI tools and develop new ideas and solutions together with us.
• A clear home office arrangement (tailored to the role).
• Flexible working hours with core working hours from 10:00 - 16:00 and plenty of scope for independent & autonomous work.
• Your own training budget and internal development opportunities.
• A Travel Industry Card with numerous hotel and other travel benefits.
• A subsidy of €46,55 for the Germany ticket OR a subsidy for the EGYM Wellpass company fitness programme.
• Direct access to a platform with mental health offers to sustainably increase well-being and resilience.
• Exciting team events and joint "night flights" In addition, a structured and personalized onboarding process, regular feedback meetings.

We value diversity and therefore welcome all applications – regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age and sexual orientation and identity.

For your application, we only need your informative CV and, if applicable, references. A cover letter is not required.