Senior User Experience Researcher(Bangkok - Based, Relocation provided)

Stellenbeschreibung:

Senior User Experience Researcher (Bangkok – Based, Relocation provided)

Overview

Senior User Experience Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by Product teams to inform strategic decisions. The research findings impact Agoda's business by informing product design, user experience, product direction, market strategy, or related areas. This position is based in Bangkok with relocation support.

Responsibilities

Own end-to-end planning, execution, analysis and reporting of research projects, and deliver outputs that inform product decisions.
Lead core end-to-end research activities, including defining objectives, hypotheses, methodology, execution, analysis, and communication.
Drive cross-discipline collaboration by translating research insights into actionable recommendations.
Collaborate with other researchers and disciplines with clear ownership and timely commitments.

Qualifications

Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or related field
10+ years of relevant experience in consumer-facing business domains
Strong planning, scoping, conducting, analyzing and communicating research
Experience with qualitative methods (interviews, diary studies, observation, think-aloud usability testing)
Experience with quantitative research (metrics, survey design, sampling, analyses, crosstabs, statistical concepts)
Experience evaluating, negotiating, and working with external research vendors
Ability to describe user problems and business opportunities to stakeholders using both quantitative and qualitative data
Demonstrated critical thinking beyond explicit business requests
Excellent storytelling and communication skills; able to speak fluently with business, design, and engineering teams (English)
Collaborative, thrives in a dynamic, data-driven, creative environment

Requisites for Collaboration

Drives cross-discipline collaboration via research insights and activities
Delivers clear, concise communication tailored to different audiences

Company & Diversity

Equal Opportunity Employer. Agoda is committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or other legally protected characteristics. We may keep your application on file for future opportunities and you can request removal at any time in accordance with our privacy policy.