Technical Support Engineer (f/m/d) - DC Charger & ESS

You’re passionate about cutting‑edge eMobility and energy storage technologies? And you love being the go‑to technical expert who empowers customers, partners, and teams to succeed across Europe? Then this role has your name written all over it! IMPACT starts with us: To ensure optimal use of energy and resources, we provide our customers around the world with digital energy and automation solutions. This is true teamwork and only possible thanks to the dedication of all our amazing employees. Together, we work every day towards a more sustainable future – maybe soon with you on board? We are currently looking for a Advanced Technical Support Engineer (f/m/d) - DC Charger & ESS located in Frankfurt am Main .

All key information at a glance

• When and where: As soon as possible at Frankfurt am Main (50% multi-country support in Europe)
• Duration: Permanent
• Vacation: 30 days
• Weekly hours: 40 hours
• Your contact person: Larissa Niederberger as a recruiter

Our Offer

• A permanent employment contract with one of the most sustainable companies in the world
• Innovation: We don't just keep up with the times—we help shape them
• A varied job that you can organize flexibly in terms of time and location
• An attractive salary and comprehensive benefits from our international group
• Meaningful work! As a green company with a sense of responsibility and sustainability, you can help us create a green future

Your Impact

• Provide technical support for EV chargers, Energy storage systems, and related solutions
• Assist front offices L2 support on topics relating to customers with product selection, configuration, and integration into their systems
• Troubleshoot and resolve technical issues on‑site or remotely
• Collaborate with Engineering and product teams to relay customer feedback and field insights
• Develop and deliver technical training for internal teams at SE Front Office
• Create training materials, including presentations, manuals, and e-learning content
• Support key accounts and strategic projects across assigned countries

Your Profile

• Completed education in the field of electrical engineering principles, power electronics or energy systems
• Experience with EV charging infrastructure, energy storage, and grid integration is an advantage
• Experience in designing and delivering technical training programs
• Fluency in English and another European language is an advantage
• Flexibility for travelling in Europe (approx. 40% - 50%)

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.