Account Manager – Flexible Packaging

Responsibilities

• Develop, manage, and grow relationships with existing customer accounts while identifying and closing new business opportunities.
• Promote and sell products and services using a consultative, value‑based sales approach.
• Execute sales activities including prospecting calls, customer visits, follow‑up, and account planning.
• Prepare clear, accurate proposals and quotations for current and prospective customers.
• Negotiate pricing, contracts, and terms to maximize value and profitability across accounts.
• Create and manage customer value plans that identify growth, share expansion, and revenue opportunities.
• Coordinate closely with internal teams including marketing, sales management, accounting, logistics, and technical service to deliver integrated customer solutions.
• Manage customer expectations and satisfaction through service level agreements and proactive communication.
• Establish accurate monthly sales forecasts, track performance against targets, and report on progress.
• Manage Day Sales Outstanding (DSO) and Accounts Receivable (AR) in collaboration with customers and internal partners.
• Monitor market conditions, competitive activity, and product applications to identify opportunities and risks.
• Participate in trade shows and industry events as needed to support business development.
• Provide regular oral and written updates to management on customer needs, challenges, competitive activity, and growth potential.

Requirements

• Bachelor’s degree in a related business field required.
• Minimum of 7+ years of sales experience, preferably within paper, packaging, or a related industrial/manufacturing environment.
• Proven ability to manage accounts from prospecting through contract close using a consultative sales approach.
• Strong negotiation, problem‑solving, and relationship‑building skills.
• Results‑driven mindset with the ability to work independently and collaboratively within a team environment.
• Excellent verbal and written communication skills.
• Strong business acumen with the ability to understand customer needs and deliver value‑based solutions.
• Proficient in standard business and computer applications; CRM experience preferred.
• Willingness and ability to travel as required (at least 50%).
• Professional, polished presence with a high sense of urgency and accountability.