Account Manager – Legal Partner Relations

Responsibilities

• Primary point of contact for a defined group of lawyers and law firms
• Onboarding & training: You ensure new partners get started quickly and smoothly and understand all relevant processes
• Monitoring & quality assurance: You support our partners in working efficiently and maintaining the highest standards
• Independent management and development of a law firm portfolio: you not only manage existing firms, but also strategically grow and continuously expand your own portfolio
• Relationship building & revenue growth: Through close support and advisory, you help lawyers take on more cases and grow together with us
• Collaboration optimization: You identify potentials, develop best practices, and thereby increase partner productivity and satisfaction

Requirements

• Experience in account management, partner management, or customer success, ideally in a service or B2B environment
• Strong communication skills and enjoyment in building long‑term relationships
• Organizational talent: you can support multiple partners simultaneously without losing oversight
• Proactive and structured work style – you independently identify where action is needed and implement measures
• Optional: initial experience in sales or upselling

Soft Skills

• communication skills
• relationship building
• organizational talent
• proactive work style
• structured work style