Partner Account Manager

Responsibilities

• Develop and maintain close relationships with key partners through visits, emails, and calls.
• Build and maintain multi-layered relationships (horizontally and vertically) with stakeholders, finding the best way to build rapport with key decision makers.
• Proactively identify and resolve complex operational and strategic blockers during the partnership lifecycle.
• Achieve exclusivity targets by negotiating and securing exclusive deals with partners.
• Optimize the customer experience by addressing integration and booking issues and ensuring smooth operations with the partner.
• Collaborate with internal teams to align on strategic objectives and support partner success.
• Leverage data insights and conduct deep analysis of partner performance to influence partner strategy and optimize product performance.
• Participate in strategic initiatives to enhance partner engagement and satisfaction.

Requirements

• A Bachelor’s degree in Business, Marketing, Logistics, or a related field.
• At least 7+ years of experience in Sales, Customer Success, or a related field.
• German fluency (required) and business-level English.
• Strong communication and persuasion skills: you have experience collaborating with senior stakeholders (C-Level).
• Solid proficiency in Excel / Google Sheets and the GSuite.
• A strong understanding of commercial negotiations and pricing strategies.
• Great analytical skills to dive into data and identify operational blockers.
• The grit and drive to navigate challenges in a fast-paced environment.
• Nice to have: Prior experience in the fitness or wellbeing industry; experience using Salesforce and Metabase.

Core Competencies

Demonstrates strong relationship-building capabilities with key partners and stakeholders, leveraging data insights for strategic decision-making and optimizing partner performance. Proficient in commercial negotiations and adept at navigating operational challenges in a fast-paced environment.