Advocate 1, Bilingual – ASL, Spanish, Asian Language

Overview

• Receive and return calls from people requesting legal services.
• Provide information and advice to clients.
• Interview clients, write and record case summaries, and case files.
• Review notices, records, and other documents to ascertain facts.
• Prepare legal documents and advice letters.
• Investigate factual issues and issue spot for relevant advocacy strategy and possible courses of action.
• Research the applicable law and apply Disability Rights California’s standards and criteria to determine what level of assistance is appropriate for each client.
• Develop and implement options and case strategies appropriate given the law and facts.
• Develop and conduct outreach education and training to clients, community groups, advocates and others.
• Strengthen and build relationships with local community-based organizations.

Requirements

• High school diploma or general education degree (GED)
• At least 2 years of relevant experience to provide proficiency in client contact, data collection and oral presentation skills.
• Able to communicate fluently and effectively using American Sign Language, Spanish, or an Asian language.
• Strong organizational skills and an ability to manage multiple tasks and deadlines in an efficient and timely manner.
• (Desirable) Associate's (AA or AS) degree in a related field or equivalent from a two-year college or technical school OR Bachelor's (BA or BS) degree in a related field from a four-year college OR equivalent combination of experience and/or training.
• (Desirable) Demonstrated ability to interview people in a variety of methods including on the phone, in person, or over email.
• (Desirable) Knowledge of laws, rights, and services as they pertain to people with disabilities, and/or direct representation of people with disabilities.