AI APPLICATION MANAGER (m/f/d)

In this role you drive the adoption and governance of AI tools within a forward-looking infrastructure planning group. You will manage a set of AI applications, oversee the central orchestration platform, and collaborate with internal teams to enable trusted AI usage. You’ll balance governance, risk assessment, and enablement to empower colleagues across the organization. This position offers impact through shaping AI tooling strategy and supporting digital transformation across Munich, Prague, or Bratislava.

• Onboarding program
• Ongoing training and development
• One-on-one coaching
• Mentor during onboarding
• Team-oriented environment
• Room for vision

• Manage and evolve the approved AI tool set (Ambersearch, Microsoft Copilot, Copilot Studio, Sally.ai)
• Operate and maintain the central AI orchestration platform
• Evaluate new AI applications as part of the AI Innovation Request process
• Manage licences, contracts and SLAs with AI software vendors
• Ensure technical integration of AI tools into the existing IT landscape
• Maintain the approval process for AI applications outside the standard tool set
• Support operational units in preparing AI Innovation Requests
• Conduct risk assessments for new AI tools with Data Protection & Compliance
• Document all deployed AI applications and their usage policies
• Serve as the primary 2nd-level contact for AI tool questions across the organisation
• Collaborate with AI Coaches / Prompt Engineers to build user competency
• Create and maintain usage guides, FAQs and best practices
• Coordinate with the Global Service Desk on tool-specific support requests

• Degree in Business Informatics, Computer Science, Digital Management or comparable

• Excellent communication in English and German with technical and non-technical stakeholders
• Structured, solution-oriented working style
• Strong sense of responsibility when handling sensitive company data
• Proficiency in the Microsoft 365 ecosystem (Teams, SharePoint, Copilot Studio, Power Platform)
• Basic understanding of AI technologies, large language models and automation approaches
• Experience managing SaaS applications or digital platforms