Back-office Social Media Manager, Fluent German & English

Responsibilities

• Coordinate projects and provide day‑to‑day operational support across campaigns
• Manage creative briefings and coordinate timelines with our agency to ensure all assets are delivered on time
• Upload and manage creative assets in Meta
• Follow internal procedures and SOPs
• Collaborate with internal teams to ensure efficient issue resolution
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross‑functional specialists

Requirements

• Excellent German and English language skills (at least C1 level for both speaking and writing)
• Strong analytical thinking and research skills
• Proven ability to deliver tasks reliably and on schedule
• Positive, proactive and responsible attitude
• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)