Business Development Lead – Growth

Responsibilities

• Owning and progressing a portfolio of NHS accounts from opportunity through contract signature, including renewals, extensions, and expansion opportunities.
• Building and maintaining senior relationships across NHS trusts, ICs, and wider healthcare stakeholders.
• Identifying, qualifying, and progressing new business opportunities, including tenders, framework opportunities, and partner-generated leads.
• Designing and embedding a scalable commercial growth framework, including pipeline management, forecasting, and CRM excellence.
• Collaborating closely with Impact Specialists and other colleagues to maximise account health, customer success, and growth opportunities.
• Leading commercial contributions to bids, tenders, and strategic proposals, including joint opportunities with partners.
• Representing Luscii at NHS conferences, industry events, and key stakeholder forums.
• Providing commercial insights, market intelligence, and strategic recommendations that support Luscii's continued growth in the UK.

Qualifications

• 7+ years of experience in senior business development, commercial growth (lead), partnerships, or a comparable commercial leadership role.
• Proven track record of closing complex, multi-stakeholder deals within the NHS or broader public healthcare environment.
• Established network of senior NHS stakeholders and recognised as a credible and trusted partner within the healthcare sector.
• Understanding of how to build commercial structure and discipline, including forecasting, pipeline management, CRM excellence, and business development processes.
• Comfortable operating in ambiguous environments and demonstrated ability to create clarity, structure, and momentum.
• Experience working with HubSpot or a comparable CRM platform and using data to drive decision‑making and commercial performance.
• Open to working in a Holacratic organization and curious about our way of organising work, roles, and responsibilities.