Business Support Manager - Dusseldorf

Overview

Business Support Manager DACH

at Kyowa Kirin International plc

Dusseldorf, Germany

Job Purpose

Independently support the entire Kyowa Kirin DACH organisation in administrative, organisational, and logistical processes and to lead the Business Support department (including personnel management). The role helps ensure the smooth operation of all departments at all times through efficient workflows, proper and accurate execution, and coordinated collaboration

Responsibilities

Key Responsibilities:

• Responsible for coaching, leading, and managing the Business Support division while fostering innovations that make work more efficient
• Independently handling tasks that arise within the Business Support department
• Ensuring compliance with legal regulations
• Budget responsibility for the Business Support department in coordination with supervisors/CGM
• Organising, planning, and managing internal and external events
• Support for local/national events
• Support for the organisation of external congresses and conferences (including travel arrangements for HCPs and KKI employees)
• Management of documents, purchase orders and invoices
• Coordination with the respective line manager regarding cross‑functional onboarding and training plans, including scheduling

Qualifications

Position Requirements

• Completed business or comparable training, as well as very good English skills
• Extensive experience and expertise in the areas of responsibility described above
• Very good knowledge of MS Word, Outlook, PowerPoint, and Excel; knowledge of Veeva, Concur, and CRM systems is a plus
• High level of service orientation, self‑organisation, and personal responsibility
• Strong technical understanding of processes, systems, and administration
• Ability to work in a team and willingness to collaborate across functions
• Position requires primary office presence (mandatory core hours in the office on Tuesdays and Wednesdays); hybrid work is possible on the remaining days of the week (working from home)
• Occasional travel and commuting, including overnight stays, as well as participation in national meetings and international conferences

Kyowa Kirin International is an equal opportunities employer.