Claims Manager, Auto | Bodily Injury & Property Damage

PRIMARY PURPOSE

To manage the technical and operational functions within assigned office(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to be responsible for staffing and training needs; and to be responsible for budget preparation and profit and loss management. Has direct responsibility for 25-49 colleagues.

ESSENTIAL RESPONSIBILITIES

• Responsible for overall operational management for assigned locations/offices.
• Establishes policy and procedure to assure compliance to best practices, claims management services standards, state regulations and client service requirements.
• Establishes business plan with goal and objectives for the partnership and assigned locations/offices.
• Monitors management reports relating to the partnership/office performance.
• Assists with the coordination of sales and client service efforts.
• Travels as required.
• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
• Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS

Education & Licensing: Eight (8) years claims management experience including two (2) years supervisory experience or equivalent combination of experience and education. Baccalaureate degree from an accredited college or university preferred. Licenses as required.

Skills: Excellent oral and written communication, including presentation skills, PC literate, including Microsoft Office products, and leadership/management/motivational skills.

WORK ENVIRONMENT REQUIREMENTS

• Physical: Computer keyboarding.
• Auditory/visual: Hearing, vision and talking.
• Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

COMPENSATION AND BENEFITS

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the starting pay range for this role is $105,000. A comprehensive benefits package is offered including, but not limited to, medical, dental, vision, 401(k) and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

EEO STATEMENT

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.