Communications Associate

Responsibilities

• Develop engaging written and visual content—including PowerPoint presentations, newsletters, email campaigns, SharePoint portals, and other materials—for internal initiatives and communications.
• Draft, edit, test, and distribute internal communications such as email newsletters, announcements, case studies, one-pagers, and updates specific to the client account, maintaining accuracy and attention to detail in all deliverables.
• Assist in facilitating messaging and employee engagement on Slack and similar collaboration platforms, actively supporting events and activities that creatively connect and inform the account team.
• Assist with coordination of account-related events, including large-scale events, town halls, vendor coordination, and employee engagement activities.
• Participate in and communicate account-wide culture initiatives to foster a vibrant and inclusive working environment.
• Build and maintain strong, trusting relationships throughout the broader team by collaborating with account teams to gather information and develop tailored messaging for various internal audiences.
• Manage and update the internal SharePoint site, producing presentations and supporting materials for internal meetings and initiatives as needed.
• Monitor feedback and engagement metrics to evaluate communication effectiveness and recommend improvements.
• Provide administrative support for communications projects, including scheduling, document management, and reporting.

Requirements

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related discipline.
• 0-2 years of relevant professional experience (internships or volunteer experience within communications or client services acceptable).
• Proficient in Google Workspace (Surveys, Chat, Drive, Docs, Sheets, and more).
• Strong design proficiency with Microsoft Office Programs (Forms, Word, PowerPoint, Excel, SharePoint, and Outlook).
• Well-honed verbal, written, editing and listening skills.
• Strong organizational and project management abilities.
• Familiarity with internal communications and employee engagement concepts.
• Mindful attention to detail and a love for digging into data to pull out its story.
• Strong people skills with an elevated level of emotional intelligence.

ATS Optimization Keywords

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively.

Hard Skills

• content development
• editing
• project management
• data analysis
• internal communications
• employee engagement

Soft Skills

• verbal communication
• written communication
• attention to detail
• organizational skills
• emotional intelligence

Certifications & Qualifications

• Bachelor’s degree in Communications
• Bachelor’s degree in Public Relations
• Bachelor’s degree in Journalism
• Bachelor’s degree in Marketing