Community Engagement Specialist

Stellenbeschreibung:

Lead the Connect For Life program using Wider Circle's curriculum to build trust and promote health
Lead virtual and in-person events and create connected member communities
Plan and host events, including venue search, preparation, and member attendance outreach
Proactively contact members, support Chapter events and group activities, conduct one-on-one home visits, and facilitate monthly engagement
Meet monthly member engagement, attendance, and care-needs goals
Record all member outreach, attendance, and contact attempts in Wider Circle's digital systems
Identify community leaders and invite them to become Wider Circle Ambassadors
Contact prospective members and develop personalized enrollment plans
Connect members with health plans and one another
Help members access healthcare services, doctor appointments, and close care gaps
Monitor engagement and growth metrics, including attendance and feedback
Track and report hours worked
Conduct home canvassing and in-home visits when required
Drive to public places up to 30 miles from home and carry event supplies

Requirements

3+ years in community outreach, teaching, or facilitation strongly preferred
Healthcare experience is a plus
Associate's degree preferred; 5+ years of relevant experience may be considered instead of a degree
Experience creating or supporting a community of 500+ members
Able to prioritize tasks, stay organized, and follow through on commitments
Comfortable using web-based and app-based systems
Able to manage tasks and responsibilities in a remote environment with little supervision
Reliable transportation for home visits; willing to travel 20-50 miles
Available to work outside regular business hours when needed
Willingness to complete pre-employment drug testing and background checks
Bilingual (English/Spanish) is a plus
Excellent communication and presentation skills
Outgoing, positive, and able to engage people in person and virtually
Strong networking and leadership skills, with experience guiding peers
Able to work well with others, contribute to a positive environment, and provide leadership when needed
Take the lead on community engagement initiatives with minimal direction
Comfortable in a fast-paced, changing environment, and eager to learn and grow
Safely and consistently drive to public places up to 30 miles away from home
Frequently carry up to 30 pounds of supplies
Frequently stand and comfortably speak publicly, including projecting your voice in indoor and outdoor spaces
Routinely sit, stand, and walk throughout events
Ability to see and hear well enough to interact with members by phone and in person
Ability to use a computer to view, enter, and update information in different systems
Effectively communicate with members in person or virtually

Core Competencies

Demonstrates strong community outreach and engagement capabilities, with a focus on building member connections and facilitating access to healthcare services. Proficient in event planning, member support, and utilizing digital systems for tracking and reporting.