Community & Social Media Manager (m/f/d)

Community & Social Media Manager

We are looking for a Community & Social Media Manager to build and own voize's end-user community and social presence, turning the everyday experiences of care workers who use voize into a movement, so voize becomes the brand frontline workers genuinely love, talk about and recommend.

Responsibilities

• Build voize's end-user community from zero — choose the platform, seed it with power users, run onboarding, and keep it alive day to day
• Own organic social for end users: create and publish content (written content and short‑form video + visuals)
• Capture and publish user stories, testimonials, and user‑generated content from real care staff (nurses, care workers, frontline workers)
• Establish the social & community playbook for voize: tone of voice, content pillars, cadence, response guidelines
• Lay the groundwork for events, champion/ambassador programs, and KOL partnerships for voize

Skillset

• 3‑5 years of experience owning community and/or organic social for a B2B SaaS, healthTech, or purpose‑driven brand; ideally built a channel or community from scratch
• Strong experience owning community platforms such as Facebook groups, Slack, Discord, WhatsApp communities
• Hands‑on content creator who writes well and can produce short‑form video / visuals on your own
• Authentic and empathetic communicator, able to earn trust with a sensitive, demanding audience (care workers)
• Fluent in German and able to communicate comfortably in English

Benefits

• Fast‑growing startup, tackling challenges, growing quickly, making a real impact, giving frontline workers more time for people
• Open, collaborative culture with regular team events, whether you work from the Berlin office or remotely across Germany
• Co‑creator status with stock options
• Generous perks: 30 vacation days plus birthday off, Germany transport ticket, Urban Sports Club membership, regular company off‑sites, access to learning platforms such as Blinkist and Audible, plus free language courses
• Flexible working hours and a good hybrid set‑up

If you are a passionate, authentic communicator with experience in community building, we would love to hear from you.