Customer Applications Development Engineer, MACH Dresden

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice‑controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem‑solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

KLA’s Measurement, Analytics and Control group (MACH) is looking to hire research scientists, software engineers, application development engineers and senior product technology process engineers. The MACH team collaborates with customers to innovate technologies and solutions that detect and control highly complex process variations at their source rather than compensating later. With over 40 years of semiconductor process control experience, chipmakers rely on KLA to ensure their fabs ramp next‑generation devices to volume production quickly and cost‑effectively. Our MACH team develops leading‑edge solutions for patterning process analytics and control technologies, providing critical insight at the feature, field and cross‑wafer levels. We also develop advanced modelling, simulation, data analytics and process control modelling technologies.

Job Description – Customer Applications Development Engineer (Semiconductor Lithography)

For our office in Dresden, Germany, we are looking for a Customer Application Engineer to support our European semiconductor customers.

Your Role & Responsibilities

Customer & Process Support

• Advise and support customers on process optimization and structural improvements in lithography and metrology departments.
• Use your technical expertise and MACH Analytics software to address customer challenges and improve manufacturing performance.
• Collaborate closely with customers on‑site to evaluate and validate new software modules.

Product Applications & Development

• Develop and implement product applications for MACH Analytics software to deliver maximum customer value.
• Support new product introductions, including:
  • Characterization
  • Alpha and beta testing
  • Pilot tools during factory startup phases
• Identify customer needs and contribute to defining future product capabilities.

Analysis, Testing & Documentation

• Develop and review feature requirements.
• Design and execute test plans, collect data and perform detailed analyses.
• Publish results, insights and recommendations.
• Create Best Known Method documents, application notes and related technical materials.
• Transfer product and application knowledge to Field Application teams.

Problem Resolution & Cross‑Functional Collaboration

• Perform product diagnosis and resolve hardware and software issues.
• Interface with systems and software engineering teams to ensure timely and effective problem resolution.
• Generate demo and test reports for internal stakeholders and customers.

Training, Demos & Business Support

• Conduct new product demonstrations and technical training for customers and internal teams.
• Showcase differentiated product performance to support sales and product adoption.
• Support KLA business units in achieving account and strategic goals.

What You Bring

Required Qualifications & Skills

• Experience in the semiconductor industry, with a strong focus on lithography.
• Hands‑on experience with exposure tools is strongly preferred.
• University degree in Engineering, Physics or another relevant natural science discipline.
• Excellent written and spoken English.
• Strong communication skills and a customer‑focused mindset.
• Ability to travel, domestic and international, 25% target, to support our customers.

Nice to Have

• Python programming skills are a plus.

Minimum Qualifications

• Doctorate (Academic) Degree and 0 years related work experience.
• Master’s Level Degree and related work experience of 3 years.
• Bachelor’s Level Degree and related work experience of 5 years.

Benefits

We offer a competitive, family‑friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

EEO Statement

KLA is proud to be an equal opportunity employer.