Director, Insurance Product Filing – Lifecycle Management

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Stellenbeschreibung:

Manage insurance product execution calendar from design translation through filing, implementation, and ongoing optimization; operate as the hub of the department PMO activities
Ensure agreement between product intent, regulatory requirements, and operational outputs in partnership with the Strategic Programs Organization
Partner with insurance product leadership to translate strategy into relevant execution plans
Promote performance tracking and process improvement
Implement insurance product‑specific ACA filing components across Oscar's markets
Oversee development of important artifacts (e.g., PBT, SOB, SBC, and benefit documentation) through internal systems
Coordinate inputs to ensure filing readiness and timeline adherence
Manage responses to regulatory objections and escalations
Manage QA frameworks, validation processes, and quality standards for product execution and filing outputs
Establish execution rhythms, milestones, and governance across the lifecycle
Promote process standardization and continuous improvement
Resolve risks, dependencies, and data inconsistencies
Implement reporting to track progress, risks, and performance
Oversee production readiness and release schedules for filing outputs
Enforce controls (e.g., freeze windows, change governance) during critical periods
Manage version control standards to ensure outputs are accurate and traceable
Be an escalation point for vendors supporting product execution and QA, managing performance and delivery
Be the central execution hub across Insurance product and other leaders
Improve agreement on priorities and timelines; lead implementation forums and issue resolution
Lead team members responsible for product execution and QA
Set priorities, performance expectations, and staffing / developmental plans
Build team capabilities in product execution, regulatory understanding, and operational excellence
Lead end to end regulatory QHP filing execution and ensure accurate, compliant, and submissions
Establish execution rhythms, track milestones, surface risks, and lead issue resolution
Support leadership decision‑making with clear updates and recommendations
Mentor and lead associate level execution staff
Compliance with all applicable laws and regulations
Other duties as assigned

Requirements

10+ years of experience in insurance product (IFP and Small Group) execution, regulatory filings, and related roles
5+ years experience managing people
5+ years hands‑on experience with health insurance regulatory filing processes, specifically ACA and state specific regulatory filings / environments
4+ years of proven experience leading complex QA and production workflows
4+ years experience of understanding of controls, documentation standards and version management
3+ years of experience operating in close partnership with senior leaders, supporting execution through planning, prioritization, and operating rhythm
3+ years project management experience, managing complex partner calendars, forums, and meeting rhythms to ensure critical work progresses
3+ years of experience managing third‑party vendors
Willingness to travel up to 25% of the time.