Director, Patient Access – 100% Travel

Responsibilities

• Provide leadership support during new client integrations across multiple health systems
• Oversee daily activities, fostering associate engagement, and maintaining departmental policies
• Train and mentor new and/or existing staff and/or leadership
• Monitor and improve KPI performance and associate engagement
• Ensure compliance with departmental and organizational policies and procedures
• Maintain communication between associates and department leaders.

Qualifications

• 4 Year/ bachelor’s degree or equivalent experience in leading patient access operations
• CRCR (Certified Revenue Cycle Representative) or ability to obtain within 9 months (Ensemble will pay to support this certification)
• Proven experience in a leadership role within a healthcare or similar setting
• Demonstrated advanced usage of AI and the management of teams using AI
• Strong problem-solving and decision-making skills
• Excellent communication and interpersonal skills
• Ability to adapt quickly to new environments and challenges
• Proficiency in Microsoft Office applications; at minimum includes MS Excel, MS Outlook, and MS Word
• Able to work in a fast-paced and growing environment
• Ability to travel between different locations as required, and open to travel weekly, Mon- Fri