Ecommerce Operations Lead

• Own day-to-day administration of the Shopify storefront, including product setup, PDPs, collections, landing pages, and site content
• Configure and launch new products, bundles, subscriptions, and promotions
• Manage navigation, search, product visibility, and onsite merchandising
• Coordinate homepage updates, seasonal campaigns, and featured product placements
• Keep pricing, imagery, ingredients, reviews, and product content accurate and current
• Retire discontinued products and manage redirects and site cleanup
• QA every website update and launch before it goes live
• Monitor site performance and troubleshoot broken links, merchandising gaps, and friction points
• Partner with developers/agencies on fixes
• Run regular site audits and support CRO testing initiatives
• Coordinate website deliverables for product launches and campaigns end to end
• Manage ecommerce workstreams in Asana, including templates, workflows, and documentation
• Track deliverables to keep projects on time and help build SOPs and best practices
• Report on key ecommerce metrics and surface insights for continuous improvement
• Work closely with the Senior Digital Commerce Manager and partner across Category, Marketing, Creative, and Customer Experience

Requirements

• Strong hands-on experience with Shopify — this is non-negotiable
• Excellent attention to detail
• Comfortable owning a storefront independently: merchandising, QA, and troubleshooting without heavy hand-holding
• Experience with Asana or similar project/workflow tools
• Strong cross-functional collaboration with Marketing, Creative, Category, and Customer Experience
• Available to work core hours aligned with Pacific Time (PST)
• English version of CV required; resumes submitted in other languages will not be considered

Core Competencies

Demonstrates strong expertise in managing Shopify storefronts, including product setup, merchandising, and quality assurance. Proficient in coordinating cross-functional projects and utilizing project management tools like Asana to drive ecommerce initiatives.

Highest-signal resume keywords

• Shopify Management
• Ecommerce Metrics Reporting
• Cross-Functional Collaboration
• Asana Project Management
• Quality Assurance

Hard Skills

• Product Setup
• Onsite Merchandising
• Site Audits
• Troubleshooting
• CRO Testing
• Product Launch Coordination
• Pricing Management
• Content Management
• Redirect Management
• Site Performance Monitoring

Soft Skills

• Attention to Detail
• Independent Work
• Collaboration

Industry Keywords

• Ecommerce
• Digital Commerce
• Product Visibility
• Seasonal Campaigns
• Customer Experience

Tools & Technologies

• Asana
• Shopify