Education and Talent Development Practice Area Leader

Responsibilities

• Build the business. Own strategy, pricing, revenue, and margin for the education and talent portfolio.
• Hit your targets. Deliver the MBA partnership.
• Design and ship public courses, certifications, and examiner and regulator training that lead the market.
• Scale our reach. Put AI education in front of thousands of mortgage practitioners through online series, workshops, coaching, and applied learning.
• Build the bench. Recruit, develop, and lead instructors and coaches — including the AI Futures program.
• Collaborate to win. Partner across AI Services, AI Products (Phoenix Burst), Human Futures, Operations, Brand and Marketing, and Events so education accelerates adoption — and adoption feeds the next thing we teach.
• Be the voice. Represent PhoenixTeam on stage and with clients as a credible authority on AI in mortgage.
• Stay current. Keep content ahead of a fast-moving AI and regulatory landscape.

Requirements

• Proven business-line or P&L leadership — you've built and grown something, not just run it
• A track record in education, training, L&D, or professional services
• Strong command of AI and generative AI, and a genuine drive to teach it; mortgage industry experience is a strong plus
• A bias to ship — fast, and at high quality
• Excellent communication and presence; credible in front of executives and on stage
• A natural collaborator who builds trust across teams and makes everyone around them better
• Comfort operating in a fast-changing, high-ambiguity environment

ATS Optimization Keywords

Hard Skills

• AI
• generative AI
• education design
• certification development
• training delivery
• P&L leadership
• business strategy
• revenue management
• margin analysis
• online learning

Soft Skills

• communication
• collaboration
• leadership
• trust building
• presentation skills
• adaptability
• problem-solving
• team development
• coaching
• credibility

Industry Keywords

• mortgage industry
• education
• training
• L&D
• professional services
• AI education
• regulatory landscape
• market leadership
• applied learning
• fast-changing environment

Tools & Technologies

• Phoenix Burst
• online series
• workshops
• coaching platforms
• learning management systems
• content management systems
• regulatory compliance tools
• data analytics tools
• project management software
• virtual collaboration tools