Enrollment Specialist (Part-Time) (Fully Remote)

Responsibilities

• Conduct high-volume inbound and outbound patient outreach via phone to educate, engage, and enroll eligible patients in care management programs.
• Accurately document patient interactions and enrollment outcomes in a timely manner, collaborating with care teams for a seamless patient experience.
• Follow established outreach workflows and compliance requirements while adapting conversations to meet individual patient needs and escalating concerns as needed.