Facilities Manager

What this opportunity involves:

As a Facilities Operations Manager at JLL, you’ll lead the operational strategy and facilities management for a complex, high‑security portfolio across multiple sites. This role places you at the center of delivering seamless facilities operations, ensuring compliance, and building trusted relationships with key stakeholders. You’ll be responsible for overseeing all aspects of facilities management—from planned maintenance and critical asset monitoring to vendor coordination and workplace health and safety compliance. The strategic mindset will guide operational excellence while the collaborative approach ensures smooth coordination between JLL teams, client site leads, and service providers. You’ll be the go‑to expert for ensuring properties meet all regulatory requirements, managing risk, and maintaining business continuity across the portfolio.

An overview of the role:

• Develop and execute operational strategies that align with client objectives, ensuring consistency, compliance, and operational excellence across the entire portfolio
• Build and maintain strong relationships with key stakeholders, including client leadership, site leads, and functional teams, acting as a trusted advisor and operational partner
• Oversee the management of facilities and services contracts, planned and routine maintenance activities, asset registers, and compliance with all maintenance requirements and statutory obligations
• Manage repairs and service requests across multiple trades (electrical, plumbing, HVAC), maintain critical asset registers, and develop specialized maintenance and monitoring programs to protect essential infrastructure
• Deliver operational and financial reporting, and ensure workplace health, safety, and environmental compliance across all properties

Sounds like you? This is what we are looking for:

• Minimum 5 years of experience in facilities management with a proven track record of managing multi‑site facilities operations in high‑security environments
• Demonstrated superior stakeholder management skills with the ability to engage confidently with senior external clients and internal teams, coupled with excellent verbal and written communication abilities
• Strong business and financial acumen, including budget management, cost‑optimization capabilities, and experience handling client sensitivities with sound judgment on escalation
• Comprehensive knowledge of health, safety, and environmental (HS&E) requirements, regulatory compliance frameworks, and vendor management for specialized services
• Tertiary qualification in Building, Engineering, Facility Management, or Business Administration preferred, with a self‑motivated and adaptable approach to managing multiple priorities in rapidly changing situations

Benefits:

• Great employee discounts off fitness, wellbeing and other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career opportunities with Australia’s #1 Commercial Real Estate firm
• Premium offices

Location:

Remote – Canberra, ACT, Melbourne, VIC, Sydney, NSW

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to the Contact Us page.