Hospitality Hotel Sales & Customer Support Representative

• Develop and maintain relationships with clients in the hospitality industry.
• Promote and sell hospitality-related products and services.
• Provide outstanding customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Coordinate with internal teams to deliver seamless service and meet client expectations.
• Maintain accurate customer records and follow up on sales opportunities.
• Identify opportunities to improve the customer experience and increase client retention.

Requirements

• Bachelor degree
• Previous experience in hospitality or hotel-related sales is required.
• Proven experience in customer support or customer service.
• Fluent English (spoken and written).
• Strong communication, interpersonal, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and CRM
• Experience working with hotels, resorts, travel companies, or hospitality service providers.
• Sales-oriented mindset with a passion for delivering exceptional customer experiences.

Core Competencies

Demonstrates expertise in hospitality sales and customer support, with a strong focus on client relationship management and enhancing customer experiences. Proficient in utilizing CRM systems and Microsoft Office to maintain accurate records and coordinate service delivery.