Inside Sales Reprensentativ (m/f/d)

Stellenbeschreibung:

LAPP

LAPP is a family-owned company headquartered in Stuttgart and a global leader in cable and connection technology. Founded in 1959, we are still fully family-owned today. With around 5,700 employees, we are operating in over 80 countries – globally connected and regionally rooted. Working at LAPP means more: this is where inventive spirit and a hands-on mentality meet cherished values and tradition.

We offer all employees the freedom to develop and pursue new opportunities. Flexibility and personal responsibility are just as important to us as a family-friendly work environment. We value all our colleagues with their talents, ideas and perspectives.

After all, every personal contribution counts when it comes to meeting the needs of our customers from various industries together. Together we keep the industry alive: alive by LAPP – alive by YOU!

Your tasks

Consulting and Customer Support: You accompany our customers throughout the entire sales process from inquiry to quotation to order placement. You provide advisory and solution-oriented support for all questions and concerns
Building and Maintaining Customer Relationships: You are responsible for building and maintaining long-term, close relationships with our top customers. The focus is on customer needs as well as trustful and solution-oriented communication.
Customer Analysis and Targeted Addressing: You conduct detailed customer analyses to identify needs and potentials. Based on these insights, you develop targeted addressing concepts and implement them successfully.
Idea Development and Implementation: You independently develop ideas to further develop your customer district. You consistently implement these strategies to increase market share and sales.
Campaigns and Activities: You carry out planned campaigns and activities to promote our products and services and to unlock new customer potentials.
Order Processing and Logistics: You monitor and accompany customer orders, coordinate changes, ensure delivery dates, and handle logistical services as well as the provision of relevant documents (e.g., certificates, advisories).
Documentation and Administration: You diligently document your sales activities in the appropriate tools (e.g., SAP, CRM) and ensure professional data maintenance. Additionally, you create reports and analyses to track sales activities.
Market and Competitor Analysis: With the support of our market management, you stay informed about industry trends, competitors, and market developments to identify new opportunities and positioning strategies.

Your profile

At least 3 years of experience in sales or business development
Strong skills in building customer relationships and good interpersonal sensitivity
Strategic thinking and problem-solving abilities
Ability to work independently and as part of a team
Strong understanding of the company's products and services
Industry knowledge is an advantage
CRM/SAP knowledge is an advantageInitial experience with AI programs
Language skills in German & English
Technical understanding is an advantage

Good reasons for LAPP

Variety of tasks and responsibilities & plenty of scope for ideas
Value-based family business
Global player withflat hierarchies
Flexible working hours models & home office
Work life balance due to the possibility to swap shifts
Social benefitsanddiscounts such as job train ticket & private parcel acceptance
Personneldevelopment,onboarding & individual support
Annual international soccer- & volleyball tournament
Public transport connectiondirectly at station„Lapp Kabel“
Sports- &health activitiesand healthy canteen
Consulting in social and care services