Internal Sales Advisor – Mannheim, Germany

Are you motivated by delivering excellent customer service and ensuring smooth order handling? Do you thrive in a role where you collaborate closely with customers, sales teams, and internal stakeholders to create value?

Here Is What The Job Entails

In this role you will support our internal sales team in Germany with a focus on Water and Heating/Cooling solutions. You will play a key part in ensuring a smooth and efficient order flow while delivering high service levels and supporting strong collaboration across teams.

• Handling customer inquiries, quotations, order processing, price list maintenance
• Supporting customers and internal stakeholders throughout the entire order handling process, including managing delivery delays and complaints
• Collaborating closely with external sales teams and supply chain to ensure efficient order execution and order prioritization
• Maintaining customer master data in cooperation with finance and working actively with CRM and ERP systems
• Participating in sales meetings, customer visits and internal sales seminars

This is a varied and hands-on role where you will gain broad exposure to sales operations and cross-functional collaboration. You will experience a high degree of freedom to act and take ownership, with the opportunity to make your mark by shaping ways of working while contributing directly to team success and customer satisfaction.

Meet your future team

With direct reference to the Internal Sales Manager, you will become part of a collaborative and customer-focused team supporting our commercial activities in Germany.

Less About Us, More About You

We are looking for an Internal Sales Advisor who is ready to take ownership of the order handling process and contribute to high customer satisfaction. You achieve this through a structured and service‑minded approach, where you take responsibility for your tasks and understand the value of good communication.

Requirements

• Have some experience from internal sales, customer support, or a similar role
• Are comfortable working with CRM and ERP systems
• Have a strong customer‑oriented mindset and attention to detail
• Demonstrate strong communication skills and a proactive, hands‑on approach
• Bring technical knowledge or an interest in smart metering

As we are an international organisation it is important that you are fluent in English and German.

Whilst you may not meet all the qualifications listed above, you could still be a good candidate for the position. If you find the role intriguing, do not hesitate to apply.

We are more than the ordinary workplace

As our new Internal Sales Advisor, we offer you the opportunity to take on responsible and independent tasks, allowing you to showcase your skills and make a real impact. Besides a familiar working environment that promotes a sense of belonging, you will join an open‑minded team that values collaboration and diversity.

Benefits

• 30 days holiday
• Mobile Working
• Flexible Working Times
• Free coffee and beverages so I made a combination

Do you want to be a part of Kamstrup?

Please submit your application via the link below. Applications are reviewed on a continuous basis, and you can expect a response within six weeks.

The job will be located at Kamstrup's office in Mannheim, Germany, and can be filled in full‑time or part time, depending on the candidate’s availability.

If you have any questions about the position, please contact Annelen Mertens (Internal Sales Manager) on phone: