IT Product Support and Development Specialist for SAP (m/f/d)

Headquarters is seeking a candidate for the Information Technology division at the Potsdam office/work location to start as soon as possible:

IT Product Support and Development Specialist for SAP (f/m/d)

(Pay Grade A 12 BBesO/Pay Grade 12 TVöD Bund, Reference Number: ZEIT3153, Job ID )

This is a permanent position under the Collective Bargaining Agreement for the Public Sector (TVöD Bund) in Pay Grade 12. Depending on the applicant pool, an additional temporary specialist allowance of up to 1,500 euros per month may be considered.

Federal Agency for Real Estate Affairs

The Federal Agency for Real Estate Affairs (BImA) is the federal government's real estate service provider, supporting the federal government's real estate policy objectives and providing the necessary land and buildings for nearly all federal agencies. Accordingly, we have over 7,400 employees throughout Germany and manage a very broad and diverse real estate portfolio, as well as the ecological use and maintenance of federal natural areas. For these varied and responsible tasks, we are looking for innovative minds who think and act sustainably.

Through the management and continuous optimization of the IT infrastructure, we ensure secure and seamless digital processes in the Information Technology division. As a modern IT unit, we provide advice on all content-related, procedural, and economic issues. We are constantly further developing BImA's "digital nervous system."

That's why we need you! Join us at BImA!

What are your main responsibilities?

You will be responsible for the end-to-end management of services on the SAP Business Technology Platform (SAP BTP). In this role, you will oversee the deployment and configuration of services on SAP BTP.

Key Responsibilities:

• Comprehensive management of a Software-as-a-Service solution on the SAP BTP
• Management, oversight, and implementation of configuration changes, including quality assurance
• Managing and coordinating external service providers as they contribute to development, operations, and incident management
• As part of IT change management, record, interpret, analyze, and implement change requests via SAP Solution Manager, and evaluate the impact of changes on products and applications
• Participate in planning and managing all steps leading up to the go-live of configuration changes
• Evaluate incoming reports in SAP Solution Manager regarding product malfunctions or errors in the role of 2nd-level support and develop potential solutions
• Conduct impact analyses for security and functional updates
• Participate in the implementation of security requirements

We work remotely and flexibly. However, the position occasionally involves business travel, including throughout Germany. These business trips are generally planned well in advance to ensure a healthy work-life balance.

What you bring to the table:

• Education: A completed college degree (bachelor's or university of applied sciences degree) in computer science, business informatics, industrial engineering, or a comparable qualification. Alternatively, a career qualification for the higher technical service.
• Experience: You have at least 3 years of practical experience in IT and have experience collaborating with or managing external service providers. In-depth knowledge of solutions that utilize Software-as-a-Service (SaaS), as well as knowledge of SAP BTP services, is a plus.
• Skills: You have knowledge of configuring and integrating cloud services, as well as analyzing system logs and monitoring software availability. You should also have experience performing error analysis in the event of malfunctions and problems.
• Personality: You are distinguished by strong analytical and conceptual skills. You have the ability to break down complex issues into understandable terms and communicate them effectively to specific audiences. A structured, independent, and solution-oriented approach to work, as well as strong teamwork skills, excellent communication skills, and a confident demeanor, come naturally to you. You have an interest in digitalization, innovation, and the further development of modern IT solutions. Strong verbal and written communication skills, particularly in German, are required.

What do we offer you?

• Interesting and varied work with all the benefits of a large public-sector employer
• Company retirement plan
• 30 days of vacation
• Remote work, including equipment for remote work
• Work-life balance through flexible work schedules
• Annual bonus in accordance with applicable collective bargaining agreements
• Training opportunities and professional development
• Courses on health promotion, preventive care, and healthy work practices
• Free parking
• Convenient location
• Subsidy for the DeutschlandJobTicket
• Option to rent an apartment from the federal government's housing portfolio

Have we piqued your interest?

Then apply online by September 24, 2026, via the central application platform INTERAMT using job ID .

Interviews are expected to take place in calendar week 42.

Do you have any questions for us?

If you have any questions about the application process, please feel free to contact Ms. Werschnitzke at .

If you have questions about the job responsibilities, please contact Mr. Lewin at .

You can also find further information at .

Information regarding data protection and the storage of your data in accordance with the GDPR in connection with your application to the BImA can be found at

Notes:

Positions at the Federal Agency for Real Estate Tasks are generally suitable for part-time employment. When such applications are received, we will assess for each position whether part-time requests can be accommodated within the scope of operational possibilities (particularly job requirements and the desired part-time arrangement).

Selection is based on suitability, qualifications, and professional performance. In cases of equal suitability, women are given priority in accordance with the Federal Equal Opportunity Act. We particularly welcome applications from individuals with severe disabilities and those deemed equivalent, and give them preference in hiring when qualifications are equal.

In accordance with the Federal Equal Opportunity Act, the Federal Agency for Real Estate Affairs strives to increase the proportion of women-particularly in higher-level positions-and therefore specifically encourages women to apply.

If you have earned a college degree abroad, please include proof of the equivalence of your degree with your application materials. Information on the recognition of international degrees can be found at the Central Office for Foreign Education (ZAB).

The Federal Agency for Real Estate Affairs is not authorized to establish new civil service positions. The transfer of civil servants (with the same status or the next lower pay grade) is possible with the approval of the Federal Ministry of Finance (BMF).