Junior Financial Analyst

Responsibilities

• Perform monthly revenue calculations according to contracts and established business rules with clients.
• Validate and consolidate operational information for billing composition.
• Perform reconciliation and calculation of financial measurements related to service delivery.
• Analyze and validate calculations of hours worked, headcount (HC), positions of attendance (PA), calls handled, tickets processed and other operational indicators used for billing.
• Prepare calculation workpapers and financial statements to support collections.
• Ensure correct application of contractual assumptions, SLAs, adjustments, volumetrics and billing criteria.
• Participate in the invoice approval process with clients, conducting alignments, clarifications and resolution of discrepancies.
• Manage different billing models, including charges by HC, PA, productivity, calls, tickets, productive hours, recurring services and specific demands.
• Support operational and commercial teams in the financial interpretation of contracts.
• Develop and automate management controls, reports and financial monitoring databases.
• Perform critical revenue analyses, billing variances and financial impact assessments.
• Monitor financial and operational indicators related to revenue.
• Participate in monthly closings and provide support for internal and external audits.
• Ensure document organization and traceability of information used in billing.

Qualifications / Requirements

• Education level compatible with the position (see “Annex I - Career Guide” in the Remuneration Policy).
• Not be participating in another selection process;
• For Group A: must not have declined a promotion in the last 3 months;
• Must not have been rejected for the same position in the last 30 days;
• Meet the minimum required time in the role and since hire, according to the Remuneration Policy;
• For operational positions: No disciplinary measures (warning/suspension) in the last 4 months;
• Be in the Diamond, Gold or Silver groups for the last 3 closed months (excluding the current and previous month);
• For management positions: no suspensions in the last year.
• Note: updating your profile in the DAP, especially your education level, is the employee’s responsibility.