Key Account Manager (DACH Region)

In this senior Sales role, you will lead a marquee banking client, shaping strategic outcomes with FICO’s analytics and decisioning platform. You’ll partner with C-suite stakeholders and cross-functional teams to design enterprise solutions and drive multi-million-dollar deals. Your work accelerates client success and growth, while maintaining a trusted advisor stance in a dynamic market. This role combines strategic leadership, deal-making, and client advocacy to expand FICO’s footprint.

• inclusive culture
• competitive compensation
• work-life balance
• employee resource groups
• social events
• learning opportunities

• Build and nurture C-suite relationships to uncover critical business challenges and demonstrate clear value of FICO solutions
• Collaborate with sales, product, delivery, and marketing to craft tailored, enterprise-grade solutions
• Lead complex negotiations for multi-million-dollar contracts to protect and grow the client footprint
• Advocate for the client within FICO to influence product roadmaps and strategy
• Develop and execute business plans to drive account expansion and profitability, achieving sales targets
• Represent FICO as a market leader and trusted advisor on analytics and decisioning solutions

• Proven track record of managing strategic relationships with senior executives in large financial institutions
• Experience structuring and closing complex, multi-million-dollar deals, including SaaS solutions
• Industry knowledge in banking, credit risk, fraud prevention, account management, or consumer lending
• Ability to craft and execute joint business plans aligning with client objectives and FICO priorities
• Growth mindset with ability to educate customers and colleagues through presentations and discussions
• Resiliency under pressure and adaptability to change
• Collaborative leadership and a team-oriented approach
• Willingness to travel up to 50%
• Bachelor’s degree in business, technology, or related discipline or equivalent commercial experience

• Growth mindset
• Strong communication and presentation skills
• People-oriented and coaching mindset
• Machine learning
• Artificial intelligence
• Decision management