Lead Talent Acquisition Operations Analyst – Americas

Responsibilities

• Develop and deliver standardization and enhancements to recruiting processes
• Ensure compliance and leverage data and analytics to measure impact
• Support optimization of TA tools and technologies
• Shape Talent Acquisition Center of Expertise’s (CoE) future ways of working
• Elevate stakeholder experience and recruitment delivery
• Partner with stakeholders across the Americas region and provide support to other regions
• Lead large-scale, complex, global initiatives and projects that evolve Talent Acquisition capabilities
• Drive change and adoption through influencing skills and active listening
• Identify and implement opportunities to gain efficiencies and improve stakeholder experience
• Create and maintain enterprise-wide TA standard work instructions applying lean methodologies
• Serve as a subject matter expert on select recruiting tools and technologies
• Partner with internal HR technology teams and external technology suppliers
• Contribute to stakeholder training content and track adoption through data
• Manage existing relationships with key suppliers
• Build partnerships with Legal and Compliance teams
• Conduct data validation on various global TA CoE metrics
• Respond to ad hoc data requests
• Provide in-depth analysis and meaningful insights from data

Requirements

• Bachelor’s degree in Human Resources, Business, or related field, or equivalent experience
• Minimum (7) years of experience in Talent Acquisition, including minimum of (5) years of experience with a Talent Acquisition operations focus in a global, fast-paced environment
• Deep understanding of full life cycle recruitment
• Demonstrated experience driving adoption of processes/programs and navigating stakeholders through change in a global, matrixed organization
• Knowledge of and demonstrated hands‑on experience applying basic lean principles
• Experience in effective supplier relationship management
• Demonstrated knowledge of government compliance requirements across Americas markets
• Proficient experience with TA tools and technologies, including Applicant Tracking Systems (e.g., Workday) and their reporting packages
• Advanced proficiency in Microsoft Office Suite, including Excel
• Results‑oriented with an analytical mindset and keen attention to detail
• Demonstrated ability to prioritize competing tasks in an organized manner, manage and complete multiple projects concurrently, and adapt to shifting priorities
• Willingness to be on select calls across global time zones
• Willingness to travel internationally up to 10% as required
• Strong English language proficiency (speaking, writing, and reading)