Manager of 3(16) Department (Fully Remote)

• Lead, mentor, and develop a team responsible for delivering 3(16) fiduciary services to retirement plan clients.
• Ensure exceptional client service by overseeing client relationships, resolving escalated issues, and maintaining high service standards.
• Drive operational efficiency by identifying opportunities to improve workflows, service delivery, and client satisfaction.

Requirements:

• 3–7 years of experience in retirement plan administration, employee benefits, financial services, or client relationship management.
• Demonstrated success delivering exceptional customer experiences while driving team accountability.
• Strong knowledge of retirement plan operations and fiduciary services.
• Flexible Workplace with hybrid and remote options.
• Flexible PTO with competitive paid time off, including flexible & unlimited options.
• Comprehensive benefits including health, dental, vision, life, and disability coverage.

Strongpoint Partners

Strongpoint Partners is a tech-enabled retirement services platform serving small- to mid-sized businesses with integrated retirement and HR solutions. Recognized as one of Inc. 5000's Fastest Growing Private Companies and certified as a Great Place to Work, it offers a coast-to-coast network of 19 leading firms.