Mid-Level SRE

Stellenbeschreibung:

Prevent production incidents by identifying operational risks, points of failure, and noisy alerts before they become problems.
Participate in building the observability platform (logs, metrics, and tracing), contributing to the definition of processes, SLIs, SLOs, and error budgets.
Conduct root cause analyses and lead postmortems, documenting lessons learned and tracking action plans through to completion.
Resolve critical incidents through troubleshooting in AWS and on-premises production environments.
Identify FinOps opportunities and contribute to cloud cost predictability.
Collaborate with the development team on the continuous improvement of application reliability and performance.
Support scalability initiatives and the creation of new infrastructure, with a focus on automation.
Contribute to the team’s SRE maturity through practices, documentation, and incident management culture.

Requirements

Solid experience troubleshooting production environments and distributed systems.
Production experience with AWS (EC2, networking, load balancing, IAM); experience with on-premises environments is a plus.
Knowledge of Docker/Docker Compose, including running containers in production.
Experience with observability and monitoring tools (e.g., Grafana, Prometheus, Datadog, SigNoz, or similar) and OpenTelemetry (logs, metrics, and tracing).
Understanding of SRE practices: SLI/SLO, error budgets, incident management and resolution, and postmortems.
Strong knowledge of Linux, networking, and protocols (HTTP, TCP/IP, DNS).
Strong communication skills, autonomy, and resilience when working during critical incidents, including occasional direct interaction with customers.
Experience with automation (Python, Bash, Terraform, Ansible, or similar) is a plus.
Familiarity with DevOps practices, including CI/CD and infrastructure as code (IaC), is a plus.

Core Competencies

Demonstrates expertise in troubleshooting production environments and distributed systems, with a strong focus on AWS, observability tools, and SRE practices. Capable of driving incident management and resolution while contributing to infrastructure automation and cost predictability.