National Account Manager – US

Responsibilities

• Own the relationship with Sephora US, serving as the main point of contact for commercial discussions, planning, and day-to-day account management
• Lead commercial negotiations across assortments, launch plans, promotional calendars, and growth opportunities
• Drive strong sales performance by analyzing retail KPIs, identifying risks and opportunities, and building action plans with Sephora
• Develop account strategies across both in-store and online channels to support visibility, productivity, and brand growth
• Partner closely with internal teams, including marketing, supply chain, finance, and product, to ensure smooth execution of launches and campaigns
• Manage forecasting, sell-through analysis, and inventory planning to support healthy stock levels and operational excellence
• Monitor market trends, competitor activity, and category developments to identify opportunities for growth within the US market
• Support broader retail expansion initiatives, including new store launches, key activations, and strategic account opportunities

Requirements

• 8 to 10+ years of experience in national account management, key account management, retail partnerships, or commercial roles within beauty, skincare, or consumer brands
• Direct experience working with major beauty retailers, ideally Sephora or other premium retail partners
• Strong commercial and strategic mindset, with experience negotiating assortments, promotional calendars, and retail growth plans
• Solid understanding of retail KPIs, forecasting, sales planning, and performance management
• Experience working cross-functionally with marketing, supply chain, and finance teams
• Strong analytical, organizational, and problem-solving skills
• Excellent communication and relationship-building skills
• Comfortable operating in a fast-paced, growing business where priorities can move quickly
• Must be based in the San Francisco Bay Area and able to work closely with our Berlin-based HQ across time zones
• Must be authorized to work in the United States without current or future visa sponsorship