People Systems Analyst

About:

• Administer Workday, Ashby, Pave, Lattice, and CompLink; resolve support requests with high responsiveness and ownership.
• Author clear, structured documentation including SOPs, solution descriptions, change management materials, and process guides.
• Track support patterns, identify root causes, and partner with senior team members to drive lasting improvements.
• Build and maintain reports/dashboards; support data loads, audits, and compensation workflows.
• Contribute to team AI initiatives, including agentic workflows and automation projects.
• Partner with HR, Recruiting, and Compensation teams to understand needs and deliver timely solutions.

Experience:

• Bachelor's degree in Computer Science or related technical discipline or equivalent experience.
• 1–3 years in a technical, systems, or analytics role (internship experience is also welcome).
• Self-sufficient problem‑solving skills.
• Customer‑focused approach.
• Detail‑oriented management of multiple tickets.
• Improvement‑minded with identifying patterns and root causes.
• Ability to produce clear, accessible documentation.
• Collaborative work style in tandem with systems administrators and senior team members.
• Naturally curious to learn new tools and figure things out independently.
• Coursework or knowledge in databases, systems design, APIs, or data structures (preferred).
• Familiarity with HRIS, ATS, or HR analytics tools (preferred).
• Experience with REST APIs, JSON/XML, Asana, Jira, or Web3 concepts (preferred).

Salary and Perks:

Pay range: $67K - $170K

• Comprehensive benefits package.
• Long‑term incentives.

About Chainlink Labs:

Join us in building the verifiable web