Pre-sales technical support Engineer (Germany Photovoltaic industries vertical)

Job brief

Our client is a globally renowned new energy platform that focuses on the development, production, and service of PV grid inverters, energy storage inverters, battery packs, and energy storage systems.

Since its establishment, the company has been committed to building core strengths in products, technology, market, and services.

With advanced R&D capabilities and a marketing service system covering important photovoltaic markets worldwide, the company is well-positioned in the industry.

Responsibilities

• Responsible for providing pre-sales technical support and offering competitive products and solutions to customers.
• Participate in project analysis and assist sales personnel in effective communication with clients to facilitate smooth project execution and collect user requirements.
• Regularly provide technical training to sales, customer, or partner.
• Match marketing needs and plan exhibitions, forums, and PowerPoint presentations to enhance company branding.
• Participate in annual overseas exhibition layout and take care of personnel and expenses.

Requirements

• Bachelor's degree or above with at least 5 years of experience in PV and energy storage inverter technical support works.
• Familiarity with project management processes to drive end-to-end project execution.
• Fluent communication skills, excellent written expression abilities, and the capacity to produce various types of documents. Strong observational skills and adaptability are essential qualities along with a high level of enthusiasm for work and a cooperative team spirit.
• Native speakers with proficient English skills.