Principal Clinical Specialist, Superficial Venous Interventions

Responsibilities

• Provide detailed technical support for Superficial Venous Intervention (SVI) products and procedures to a wide range of clinical base including physicians, nurses and technicians
• Support sales representatives with customer product training and coverage for critical cases
• Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, supporting supplies and materials required for our procedures, and products
• Provide case support as needed to drive business
• Training and educating customers on our products and associated procedures
• Work with physicians and lab/office staff in case selection process
• Resolve site customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management
• Support territory sales strategy through partnership with sales, in-servicing and market development activities, inventory support, PO collection and technical case support
• Demonstrate flexibility in supporting technical case coverage
• Provide education and support to CVG sales and clinical counterparts on peripheral products and partner within the team and CVG to share and leverage best practices
• Participate in company sponsored training/educational offerings
• Build and maintain technical knowledge and skill set
• Provide regular feedback to Research and Development staff regarding product performance issues and possible product improvements
• Work closely with Sales team to develop site specific sales strategies to assist in selling Venous Vascular products in the United States to established accounts
• Assist in the development of new tools and tactics to increase the effectiveness of sales strategies

Requirements

• High School Degree and 9+ OR Associate degree and 5+ OR Bachelor’s degree and 3+
• Ultrasound and/or Venous experience
• Thorough working knowledge of medical terminology, medical procedures and the medical device industry
• Excellent customer service skills
• Excellent interpersonal, written and verbal communication skills
• Computer PC literate; Expertise with Microsoft Outlook, Excel, Word and PowerPoint
• Strong project management skills and experience coordinating programs
• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
• Strong work ethic in accomplishing objectives of the position
• Registered Vascular Technologist (RVT) Certification or Registered Vascular Specialist (RVS) Certification is helpful, but not mandatory

Core Competencies

Demonstrates expertise in providing technical support for Superficial Venous Intervention products and procedures, with a strong focus on customer education and training. Possesses a thorough understanding of medical terminology and procedures, along with the ability to effectively collaborate with sales teams and clinical staff.