Roll-Out Manager - Insurance Core Platform (ICP)

Overview

End-to-end responsibility for the international roll-out of the Insurance Core Platform (Underwriting, Contract, Claims) across decentralized Corporate & Specialty units. Ensure successful adoption and sustainable integration of the platform into the day-to-day operations of local entities. Develop local business cases and measure adoption and usage. Identify challenges during the roll-out, derive concrete improvement measures, and implement them. Act as a central interface between global product management, IT management (agile release trains according to SAFe), and local business and IT units. Plan, coordinate, and manage all roll-out activities, including timelines, dependencies, risks, and progress tracking. Moderate and coordinate international stakeholders across multiple hierarchy levels. Design and implement change, communication, and enablement initiatives (e.g. training formats, roll-out concepts, support models). Ensure a smooth transition from technical implementation to operational use. Prepare status updates, progress reports, risks, and decision requirements for agile governance and relevant steering committees.

Your Tasks

• End-to-end responsibility for the international roll-out of the Insurance Core Platform (Underwriting, Contract, Claims) across decentralized Corporate & Specialty units
• Ensuring successful adoption and sustainable integration of the platform into the day-to-day operations of local entities
• Development of local business cases as well as measurement of adoption and usage
• Identification of challenges during the roll-out, derivation of concrete improvement measures, and hands-on implementation
• Acting as a central interface between global product management, IT management (agile release trains according to SAFe), and local business and IT units
• Planning, coordination, and management of all roll-out activities, including timelines, dependencies, risks, and progress tracking
• Moderation and coordination of international stakeholders across multiple hierarchy levels
• Design and implementation of change, communication, and enablement initiatives (e.g. training formats, roll-out concepts, support models)
• Ensuring a smooth transition from technical implementation to operational use
• Preparation of status updates, progress reports, risks, and decision requirements for agile governance and relevant steering committees

Your Profile

• University degree in Business Informatics, Business Administration / Economics, IT, or a comparable field
• Several years of experience in roll-out, implementation, or enablement management of complex IT solutions
• Experience working in international or decentralized organizational structures
• Strong stakeholder management, communication, and facilitation skills across all hierarchy levels
• Experience managing change and enablement initiatives at the interface between business and IT
• Experience working in agile environments (e.g. SAFe or hybrid setups)
• Experience in the (industrial/corporate) insurance sector is a plus
• High level of ownership combined with strong execution and results orientation
• Structured, pragmatic, and solution-oriented working style, even in complex transformation initiatives
• Very good German and English skills, written and spoken (business fluent)

Benefits

• Flexible working hours
• Health management
• Mobile working
• Further training