Salesforce Solutions Architect

Stellenbeschreibung:

• Own the Salesforce instance end to end as its technical owner
• Manage declarative configuration, permission sets, profiles, page layouts, record types, sharing rules, sandbox strategy, and release management
• Maintain, document, stabilize, and improve existing Flows, validation rules, assignment logic, and approval processes
• Identify workflow friction, improve data quality, reduce clicks, and implement system enhancements
• Design Salesforce data models, opportunity architecture, product catalog, and pipeline structure for multi-product go-to-market operations
• Support cross-sell, upsell, product-level revenue reporting, bundling, and renewals
• Maintain and improve Salesforce integrations with Snowflake, Gong, and other go-to-market and billing systems
• Build and maintain reports, dashboards, and forecasting views for leadership, Sales, and Customer Success
• Gather requirements directly from Sales, Customer Success, Marketing, Finance, and leadership
• Own user management, onboarding, data hygiene standards, documentation, change control, and end‑user training
• Evaluate, implement, and rationalize third‑party tools and AppExchange applications
• Report to the Senior Director of Operations

Requirements

4–8 years of hands‑on Salesforce experience
Primary ownership of at least one production Salesforce org
Experience across multiple companies’ Salesforce instances
Deep declarative expertise with Flow, validation rules, formula fields, dynamic forms, approval processes, permission sets, sharing architecture, and complex data modeling
Ability to read, debug, and reason about Apex, triggers, and Lightning Web Components
Advanced Salesforce reporting, data loading, and migration experience
Experience owning or heavily supporting Salesforce integrations with data warehouses, conversation intelligence tooling, marketing automation, or billing systems
Salesforce Administrator certification required
Professional English fluency, written and verbal
Demonstrated autonomy and ability to drive change independently
Ability to remain stationary for long periods while working on a computer
Willingness and ability to travel to client sites or conferences and attend a minimum amount of client events per year

Core Competencies

Demonstrates extensive expertise in Salesforce management, including declarative configuration, data modeling, and integration with third‑party systems. Proficient in advanced reporting and analytics, with a strong focus on improving data quality and user experience.