Senior Key Account Manager - Utilities (all genders)

In this role you will own and expand a UK enterprise account, driving product rollout, executive stakeholder engagement, and portfolio growth. You will collaborate with the Strategic Account Director and Solution Engineers to deepen partnerships and align gridX’s energy platform with customer objectives. You’ll use data-driven health signals to preempt churn and ensure scalable rollout success, contributing to measurable growth in net expansion and revenue. The role sits at the heart of gridX’s enterprise growth, shaping long-term strategic value in the European utility sector.

• remote work up to 70 days EU-wide
• 30 vacation days + half day in December holidays
• pension contribution
• relocation support to Germany
• sabbatical option
• company health management & mental health care

• Manage and grow a UK Enterprise account with full rollout ownership and executive engagement
• Expand the account by identifying retrofit, flex optimization, and time-of-use opportunities
• Proactively monitor customer health using data and metrics to minimize churn risks
• Drive operational excellence by leveraging gridX capabilities and best practices to ensure scalable deployments

• Extensive enterprise utility experience in senior client-facing roles (e.g., Senior Enterprise CSM, Senior Account Executive, Key Account Management, or Senior Consultant)
• Deep domain knowledge of traditional energy industries undergoing digital transformation
• Ability to influence senior stakeholders and executives at management and C-suite levels
• Strong communication and storytelling skills to present ROI-based business cases to executives
• Experience with long-term relationship governance within enterprise framework agreements
• Comfort working across cross-functional teams (technical, commercial, strategy, product)
• Data-driven mindset with proactive lifecycle planning and health tracking
• Willingness to travel roughly monthly to the Netherlands

• Executive presence and stakeholder management
• Strategic advisory mindset
• Collaborative cross-functional teamwork
• Data-driven decision making
• Health scoring and usage analytics
• Stakeholder management and executive communication