Senior Manager, Site Relationships and Engagement

Senior Manager, Site Identification

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Senior Manager, Site Relationships to support ICON’s Elite Site Program, with a specific focus on building our Oncology site relationships. As a Senior Manager for ICON’s Elite Site Program, you will play a key role in leading the strategy and execution of Oncology network and site relationship development and management for clinical trials. You will work closely with Elite partner sites in the pre-award space to identify opportunities to support, inform and enhance the ICON bid scenario and to monitor delivery post-award to ensure timely start up and delivery as planned as well as ensure site/network needs with regards to communication and working processes are established.

What You Will Be Doing:

• Leading the strategy and execution of Oncology Elite site network and site relationship development and management for clinical trials.
• Developing and implementing data-driven approaches and tools to identify Elite partner targets who can deliver accuracy and predictability.
• Establish, maintain and manage relationships with target Elite site partners to support long-term site engagement and successful trial execution.
• Work closely with Elite partner sites in the pre-award space to identify opportunities to support, inform and enhance the ICON bid scenario and to monitor delivery post-award to ensure timely start up and delivery as planned.
• Collaborating with clinical operations, feasibility, and project management teams in the Oncology space to provide Elite site feedback and strategy to achieve trial goals and timelines.
• Presentation of Elite site strategy during Bid Defense and client meetings.
• Monitoring KPIs to identify bottlenecks to drive process improvements to enhance the impact of Elite site partners.

Your Profile:

• Bachelor’s degree in life sciences, clinical research, or a related field. Advanced degree or certification in clinical operations or project management is a plus.
• Required - Experience working at an Oncology Site or Oncology Site Network and a clear understanding of challenges and opportunities when working with CRO partners for early study review, site selection and start up.
• Proven track record in building and management of site relationships with CROs and/or Sponsors.
• Experience in site identification, feasibility, or clinical operations within the pharmaceutical or clinical research industry within Oncology.
• Understanding of clinical trial design, recruitment strategies, and global regulatory requirements for site selection for Oncology clinical trial sites.
• Proven leadership skills, with experience managing multiple priorities in a fast-paced environment.
• Excellent analytical and problem‑solving skills, with a focus on using data to drive informed decisions.
• Exceptional communication and collaboration skills, with the ability to work effectively with cross‑functional teams and external partners with individuals at varying levels of seniority.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well‑being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, TELUS Health, offering 24‑hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well‑being.
• Life assurance
• Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply.