Senior People & Culture Operations Manager

• We are looking for an enthusiastic Senior People & Culture Operations Manager to join the People team at Grover, full-time and minimum 3 days per week (Tuesday-Thursday) at our Berlin HQ
• Reporting directly to our Director of People & Culture, you would lead our People admin & operations team and own the operational backbone of our People function.
• This role is the go-to owner for payroll, HRIS, people reporting, and process documentation, making sure the fundamentals run smoothly, accurately, and at scale as the company grows
• Manage and develop 1-2 People Admin/Operations team members, setting priorities and ensuring accurate, timely delivery
• Act as escalation point for complex payroll, HRIS, and compliance questions
• Own employee lifecycle management (onboarding to offboarding) with clear, documented processes
• Own end-to-end payroll (GmbH & EOR) with finance and external providers
• Manage payroll compliance (tax, social security, benefits) across jurisdictions
• Handle payroll audits, reconciliations, and year-end processes
• Own the HR Admin tech, including HRIS platform: data accuracy, configuration, workflows, permissions, and integrations. As well as the Admin ticket system and workflows in cooperation with IT
• Drive system improvements, automations, and new features
• Own people reporting (headcount, turnover, DEI, org changes) and dashboards for leadership
• Handle ad-hoc data requests from People, Finance, and Leadership
• Own People policies, SOPs and employee-facing guides, keeping them current with legal/regulatory changes
• Standardize and improve People ops processes for efficiency and scale
• Ensure compliance with local labor law and data protection (GDPR)
• Automate manual processes and improve employee experience
• Partner with Finance, Legal, and IT on audits and system projects

Benefits

• Fully-remote/hybrid work structure. Office? Remote? Figure out the balance that works best for you
• Online German Language Courses for all levels
• Learning budget
• Entrepreneurial responsibilities and upward career growth
• Working for a market leader
• Visit our engaging, open offices located in Berlin, Lisbon and Miami
• Diverse global team of 65+ nationalities (and counting)! Genuinely the nicest group of colleagues who will soon become friends
• Team events, Grover tech discounts, and expanding company perks

Ability to break down complex administrative, legal, or payroll topics into simple, digestible guidanceComfortable building reports, auditing data integrity, and translating People metrics into meaningful operational insightsC1+ English and B2+ German (required to confidently navigate German labor/payroll nuances and communicate with external partners)Hands-on experience managing and running German payroll processes - whether in-house or seamlessly alongside external service providersStrong proficiency with HRIS platforms (e.g., Personio, HiBob, Workday, BambooHR) and a forward-thinking mindset using AI tools and automation to streamline workflows, eliminate manual admin, and scale HR operationsSolid working knowledge of German labor law, data privacy (GDPR), and payroll compliance requirementsA natural knack for designing, documenting, and scaling clear processes to turn complexity into structured workflows4+ years in People/HR Operations, including 1-2 years in a leadership/people management role within German-based companies (100+ local employees). Startup or scale-up experience is a strong plusExceptional attention to detail, maintaining strict accuracy and confidentiality with sensitive employee data