Senior Project Manager – Business Analyst

Responsibilities

• Lead and support projects across the enterprise, including Processing, Underwriting, and Loan Operations.
• Deliver small to large-scale projects through the full lifecycle, from requirements to deployment/completion.
• Work closely with CHL’s COO, PMO, Operations Executives, IT Department, Product Management, and SME’s.
• Execute system customization, application upgrades, and process improvement projects.
• Manage multiple priorities and provide work direction for project teams.
• Develop and maintain strategic partnerships with senior business unit management, business partners, and project sponsors.
• Participate in change management and process improvement initiatives.

Requirements

• Business analysis and documentation skills, including demonstrated use of common business analysis tools and techniques.
• Demonstrated experience in projects using the Agile methodology.
• Demonstrated ability to effectively present statuses, challenges, and recommended solutions.
• Demonstrated ability to engage and manage multiple project initiatives simultaneously.
• Strong computer skills with Microsoft Office Suite
• Project Management Professional (PMP) Certification
• Experience with BABOK based tools and techniques
• Strong computer skills with tools like MS Visio, Lucidchart, JIRA, and Monday.
• Bachelors in business or related field
• This position requires 5+ years of experience in the Mortgage Industry.
• This position requires 7+ years of experience in the Project Management.

Core Competencies

Demonstrates expertise in leading and managing projects within the Mortgage Industry, utilizing Agile methodologies and business analysis tools to drive process improvements and system customizations. Strong ability to engage stakeholders and present project statuses effectively while managing multiple initiatives.

Certifications & Qualifications

• Project Management Professional (PMP)

Tools & Technologies

• MS Visio
• Lucidchart
• JIRA
• Monday