Senior System Engineer EA-1387

In this role you will design, implement, and optimize complex ITSM solutions for enterprise environments. You’ll translate business needs into robust architectures and guide cross-functional teams through the full solution lifecycle. You will work closely with customers, developers, and stakeholders to ensure high-quality, compliant IT services. This position offers diverse projects, agile collaboration, and opportunities to influence ITIL-based processes within the defense domain.

• international working environment
• German language development support
• dedicated point of contact
• professional growth opportunities
• regular team events
• competitive compensation

• Manage requirements engineering including elicitation, analysis, documentation, and validation
• Develop architecture and solution designs aligned with guidelines
• Estimate effort and schedule projects based on designs
• Implement technical solutions and conduct various testing types (unit, black-box, integration, acceptance)
• Lead production deployments, data migrations, and documentation (architecture concepts, implementation, test cases)
• Provide 2nd/3rd level support, root-cause analysis, and workaround implementation
• Ensure QA with four-eyes code reviews and enforce quality standards
• Lead sub-projects and technical activities; coordinate development teams
• Apply agile methodologies and support self-organizing teams
• Communicate with stakeholders to manage tasks and expectations
• Work with ITSM platforms and ITIL-based processes
• Travel ~15 days/year and enable secure operations in defense context

• Bachelor in Computer Science, Business Informatics, Information Technology or comparable discipline (or equivalent IT qualification)
• 7+ years of professional experience in IT architecture and/or software development
• 2+ years of IT architecture experience
• 2+ years of requirements engineering experience
• 2+ years of software development in an ITSM or enterprise app environment
• ALM experience and test case development
• Experience with data and workflow management, testing (unit/integration/acceptance)
• 2+ years of agile leadership and sub-project coordination; Scrum Master experience advantageous
• ITIL Foundation v3+ certification; PRINCE2 certification; practical ITSM knowledge
• German C1 and English B1 (CEFR)
• Willingness to travel and ability to work in security-sensitive environment

• Strong initiative and proactive working style
• Excellent organizational and coordination skills
• Clear communication and conflict-resolution abilities
• Jira
• Confluence
• Microsoft Office