Service Line Specialist (CIS)

Service Line Specialist (CIS)

Location: Germany

Opportunity

Service Line Specialists (SLSs) are critical to Cognizant’s approach of Consultative Selling. They provide deep expertise in a Service Line Practice Area within Cognizant and work with the Client Leadership Team to close new and expansion opportunities on accounts. They are actively involved in growing the service line’s footprint and working with the Client Partners to engage clients with service line opportunities. SLSs are trusted advisors with a good mix of strategic and tactical management experience and a keen interest in Technology.

Your Key Result Areas

• Cloud and Infrastructure Services
• AWS Business Group
• Microsoft Business Group
• Google Business Group

Market Leadership

• Lead and champion Cognizant’s Cloud, Infrastructure and Security offerings in the assigned market
• Collaborate across various Cognizant practices and offerings in AI, Data, IoT and Applications to ensure we grow our share in world class digital innovation
• Achieve annual sales and revenue targets for Cloud Infrastructure Services group in the assigned market and accounts
• Work closely with account teams to upsell in allocated accounts
• Provide subject matter expertise to proposal development and overall solution

Relationship Management

• Execute and manage the account plan within function/specialism in collaboration with the Client Partners
• Invest time in strengthening existing client relationships. Participate in reviews and provides educated and relevant perspectives
• Client relationship management; engage with CXO, VP and Director level clients

Business Development

• Respond to and deliver on client requests; responds to RFP’s
• Identify opportunities, makes proactive proposals to client in line with account strategy
• Obtain appropriate approvals to pursue opportunities
• Lead pursuits as a pursuit owner to close new and expansion opportunities related to their sales specialisms, working closely with Client Leadership Team
• Engage the relevant internal Cognizant teams and service lines team for developing solutions
• Participate in key Account management activities for designated accounts including account forecasting, budgeting and operations
• Create and present account pipeline; QBR presentations and executive status reports

Qualifications and Experience

• Bachelor’s degree in information technology, software engineering, computer science or related field
• Preferred Masters degree in Management
• Multi‑year experience in client‑facing roles or account manager leadership role with good knowledge and prior experience and a strong track record in selling in one or more of the following areas
• CIS – Cloud/Infrastructure/ITO – deep experience across a mix of cloud and Infrastructure technologies including Digital workplace/EUC, data center, managed services, service management, networking etc.
• Understanding drivers and enablers of digital and AI‑led transformation within companies especially their impact on Infrastructure
• Good understanding / connections within the local German market and well‑connected in the partner ecosystem
• Recent experience working for IT professional services or management consulting firm(s)
• Recent experience managing global sales and service delivery model(s)
• Excellent problem solving, business communication (written & oral), and client management skills are essential
• Ability to build client relationships; strengthening partnerships by focusing on exceptional client experience, risk management and value realization
• Experience developing opportunity pipelines, qualifying high‑priority deals, and winning new business in line with agreed targets
• Experience and track record in winning new deals in customer account per pre‑agreed targets
• Leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership, particularly with highly diverse teams
• Ability to work collaboratively in a virtual and highly matrixed environment
• Fluent written and spoken English, German language proficiency is a plus

What you can expect

• An organization driven by technology – We have a tremendous technology backbone
• Open, ‘can do’ team spirit
• An environment where you can make your own ideas reality
• Will enrich our Offerings and capabilities and complement to offer the latest innovations and service models to our clients
• You will be able to work with a team provide best‑in‑class cloud solutions for the intelligent workplace, applied innovation, and managed services
• Drive your own career

About Cognizant

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry‑based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ‑100, is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world. We are an equal opportunity employer and value diversity at our company.

Cognizant Technology Solutions GmbH