Social Media Project Manager

Responsibilities

• Provide advisory input on local social strategies for client review and decision.
• Ensure full alignment with the central strategy and OKRs and identify synergies between social and influencer marketing.
• Support the client in briefing external agencies.
• Collect and consolidate feedback into a single, aligned response to share with the executing agency.
• Track all reworks to ensure feedback is fully implemented before closure.
• Review agency trend alerts daily to identify relevant trends per brand and market.
• For each trend, provide a description, supporting examples (links/screenshots), brand relevance, and suggested next steps for client review.
• Ensure no organic content is published without required approvals from the client under a strict compliance process involving several stakeholders.
• Maintain strict proof of approval in the central library (including approving entity, asset reference, approver name, and link to published content).
• Ensure publishing frequency follows the approved strategy.
• Ensure all executing agencies follow the client's processes and guidelines.
• Collaborate with internal Findasense teams responsible for Community Management, tagging, and reporting in the local market.
• Relay approved feedback, track remediation, and elevate non-resolution.
• Act as the main point of contact for internal Findasense teams regarding market social topics.
• Coordinate between Social Tech Admin and executing agencies for technical issues and access changes.
• Ensure executing agencies do not directly modify profile settings, bios, images, or access levels.
• Escalate any risks, breaches, or non-compliance to the client's local and central teams.
• Conduct monthly checks for fake accounts across all brands in the market and escape them.
• Brief the Findasense Intelligence team on local social listening and reporting needs to ensure alignment with client requirements.

Requirements

• The ideal candidate must have knowledge and minimum of 5 years of professional experience in project management, influencers, and social media.
• English proficiency is required to coordinate within an international team.
• We’re looking for someone who knows how to connect with consumers!
• If you’re flexible, organized, and love planning exciting activations, we want to hear from you.
• You have in-depth knowledge of social media best practices for executions in the market and enjoy helping others achieve their goals.
• Integrity and drive are super important to us, and we appreciate someone who can thrive under pressure while keeping a positive attitude.
• If you’re a strategic thinker who takes initiative and is always ready to jump in, you’ll fit right in with our team!
• You possess strong strategic social expertise, allowing you to support senior managers, assess recommendations, and adapt them to the local market's needs.
• You are highly organised, detail-oriented, and capable of managing strict governance, compliance guidelines, and multi-agency workflows.
• You have excellent communication skills to coordinate between clients, internal Findasense teams, and external executing agencies.
• Availability: You must be located in Berlin and available to start in the role before 1st July (this includes any notice periods required by your current employer).