Staff Software Engineer - Databases SRE | Germany | Remote

As Staff Software Engineer - SRE at Grafana Labs, you will own production reliability for high-SLA Grafana Cloud databases and collaborate with product engineering squads to scale reliability practices. You’ll design automation, define per-tenant SLOs, and lead incident response and post-incident reviews for multi-cloud SaaS environments. This role blends customer needs, production systems, and product design in a globally distributed, open culture. You’ll influence architecture to improve observability, reduce toil, and ship robust, scalable services.

• equity
• bonus (if applicable)
• remote work
• 30 days annual leave with Grafana Shutdown Days
• global culture and onboarding support
• open-communication culture

• Own production reliability for high-SLA and complex customer environments
• Design and implement automation to scale reliability practices
• Ensure customers meet SLO targets and evolve per-tenant SLOs
• Proactively reduce SLO burn and prevent repeat incidents
• Lead incident response, on-call duties, and post-incident reviews
• Contribute to design docs and code reviews; influence feature design for scalability
• Build automation to eliminate toil and improve alert quality
• Participate in incident response and communicate with customers via bridge calls

• 8+ years engineering experience, 4+ in SRE/production engineering
• Strong Kubernetes experience in AWS, GCP, or Azure
• Familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet)
• Experience leading teams and mentoring engineers
• Experience operating multi-tenant systems in production
• Experience designing and implementing SLOs
• Proficiency in one or more programming languages (Go, Python, Java)
• Knowledge of Linux internals, networking, cloud storage, and scaling
• Excellent problem-solving and troubleshooting skills
• Experience with blame-free incident response, PIRs, and post-mortems
• Ability to collaborate with product engineering teams
• Autonomy, transparency, and a bias toward action

• intellectual curiosity
• transparency
• bias toward action
• Go
• Python
• Java