Microsoft Public Sector Client Account Executive

As a Public Sector Client Account Executive you can expect to…

• Build and maintain strong relationships with existing HSO clients while actively seeking opportunities to upsell and cross‑sell additional services
• Position HSO in identifying new opportunities for upselling additional services and solutions to existing Public Sector clients in the Microsoft ecosystem
• Develop and manage all phases of the existing client sales cycle including managing contract renewals and negotiation terms to maximize client retention
• Advocate for clients or serve as an Executive Sponsor, representing their needs and feedback to inform product and service improvements
• Provide clients with insights on new Microsoft technologies and updates that can benefit their business or solve unique Public Sector industry client problems that position the value of HSO
• Develop strategic accounts and execute sales strategies that prioritize client retention, customer satisfaction, and the expansion of existing accounts
• Utilize a consultative sales approach to solve client problems and position the value of HSO
• Work proactively and independently as a hunter within existing clients, developing relationships, driving new business by demonstrating how HSO can continue to meet our clients' business needs
• Collaborate with sales and technical teams to propose enhancements or expansions to clients' current technology tools and environments
• Utilize your previous Microsoft and Public Sector experience to manage and grow existing client accounts

You’re great at…

• Serving as the main point of contact for assigned clients, fostering strong and lasting relationships
• Identifying Public Sector industry trends, competitor activities, and market changes
• Building and maintaining strong relationships with existing Public Sector clients to understand their business challenges, goals, and objectives, and align HSO offerings to meet their needs
• Identifying new business opportunities within existing clients, proactively generating leads through various methods, including internal networking, referrals, or client loyalty
• Monitoring and proactively addressing any issues or concerns, working closely with internal teams to resolve challenges promptly, ensuring satisfaction with the products or services
• Manage contract renewals and negotiate terms to maximize client retention
• Regularly communicate with clients to provide updates, share insights, and leverage your sales knowledge of existing Microsoft solutions aligned to Public Sector industry to effectively position HSO
• Preparing and delivering regular reports on account status, including key performance indicators and milestones
• Staying updated on the latest trends, advancements, and competitive landscape within both the Microsoft ecosystem and Public Sector industry

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