Technical Support Engineer (f/m/d) - DC Charger & ESS

Schneider Electric does not accept unsolicited applications from recruitment agencies. If Schneider Electric considers a candidate whose profile was submitted by an agency without a valid agreement, no claims can be made against Schneider Electric.

Advanced Technical Support Engineer (f/m/d) – Frankfurt am Main

You're passionate about cutting‑edge eMobility and energy storage technologies? And you love being the go‑to technical expert who empowers customers, partners, and teams to succeed across Europe?

All key information at a glance

• When and where: As soon as possible at Frankfurt am Main (50% multi‑country support in Europe)
• Duration: Permanent
• Vacation: 30 days
• Weekly hours: 40 hours
• Your contact person: Larissa Niederberger, recruiter

Our Offer

• A permanent employment contract with one of the most sustainable companies in the world
• Innovation: We don't just keep up with the times—we help shape them
• A varied job that you can organize flexibly in terms of time and location
• An attractive salary and comprehensive benefits from our international group
• Meaningful work! As a green company with a sense of responsibility and sustainability, you can help us create a green future

Your Impact

• Provide technical support for EV chargers, energy storage systems, and related solutions
• Assist front offices L2 support on topics relating to customers with product selection, configuration, and integration into their systems
• Troubleshoot and resolve technical issues on‑site or remotely
• Collaborate with Engineering and product teams to relay customer feedback and field insights
• Develop and deliver technical training for internal teams at SE Front Office
• Create training materials, including presentations, manuals, and e-learning content
• Support key accounts and strategic projects across assigned countries

Your Profile

• Completed education in the field of electrical engineering principles, power electronics or energy systems
• Experience with EV charging infrastructure, energy storage, and grid integration is an advantage
• Experience in designing and delivering technical training programs
• Fluency in English and another European language is an advantage
• Flexibility for travelling in Europe (approx. 40% – 50%)

Equal Employment Opportunity Statement

Schneider Electric strebt danach, das inklusivste und fürsorglichste Unternehmen der Welt zu sein, indem wir allen Menschen überall die gleichen Chancen bieten und sicherstellen, dass sich alle Mitarbeitende in einzigartiger Weise wertgeschätzt und sicher fühlen, um ihr Bestes zu geben. Wir spiegeln die Diversität der Gesellschaften wider, in denen wir tätig sind, und "Inklusion" ist einer unserer Grundwerte. Wir sind davon überzeugt, dass unsere Unterschiede uns als Unternehmen und als Individuen stärken, und wir verpflichten uns, bei allem, was wir tun, für Inklusion einzutreten.

Schneider Electric is an equal opportunity employer. We provide employment opportunities and advancement opportunities to all qualified individuals, regardless of race, religion, color, sex, disability, national origin, ancestry, age, military status, sexual orientation, family status, or other legally protected characteristics or behaviors in the areas of recruitment, training, transfer, and promotion.