Analytics Business Partner Lead

Analytics Business Partner, Lead

Responsible for partnering with Account Success leadership and cross‑functional teams to deliver data‑driven insights, analysis, and strategic recommendations that support business growth and operational excellence.

Responsibilities

• Partner with Account Success Leadership to perform ad‑hoc analyses across multiple data sets and tools, interpreting key performance metrics and delivering actionable insights.
• Evaluate ongoing business performance against targets; identify growth opportunities and areas for improvement.
• Collaborate with the Account Success Operations, Technology, and CSG Business Intelligence teams to transform data analysis into Tableau dashboards and other data sets that support day‑to‑day business decisions.
• Build executive‑level presentations for global leadership reviews and support quarterly business reviews.
• Support the GTM planning process in partnership with the Account Success Strategy & Programs teams and the CSG Business Intelligence team.
• Maintain a flexible schedule to work with global teams across time zones and travel quarterly as needed.

Qualifications

• Strong business acumen and stakeholder management experience; proven success in fast‑paced, agile business environments.
• Self‑starter with a high degree of motivation to exceed expectations and thrive in a collaborative, dynamic setting.
• Proficient in business analysis, data visualization, and the ability to translate complex information into consumable insights.
• Excellent written and verbal communication skills; able to craft compelling stories for diverse audiences.
• Customer Success Strategy experience or 6+ years of professional experience in consulting or sales strategy/operations roles.
• Solid understanding of Salesforce product & applications, Tableau, Snowflake, SQL, and Data Cloud.

Desired Skills / Experience

• German‑speaking background in management consulting considered an asset.
• Fortune 100 management or strong understanding of Customer Success.
• Knowledge of other Salesforce product and platform features, capabilities, and best use.
• Experience with an enterprise CRM or customer service application.

Accommodations

If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form.

Equal Opportunity Employer

Salesforce is an equal‑opportunity employer. All employment decisions are based on merit, competence, and qualifications without regard to race, religion, color, national origin, sex, gender expression or identity, sexual orientation, veteran status, or disability.