Business Advisor – Field Support Specialist

Responsibilities

• Visit franchise locations to see what’s working — and what could work even better.
• Help owners fine-tune operations, marketing, and sales strategies.
• Dig into P&Ls, uncover growth opportunities, and set smart goals.
• Guide franchisees through marketing campaigns, training programs, and technical setups.
• Be the bridge between franchise owners and our corporate support team.
• Celebrate wins, troubleshoot challenges, and keep everyone moving forward.
• Travel about 50% of the time — exploring your region while helping businesses shine.

Requirements

• Previous experience working as a Business Advisor in a related (preferably Sign) industry; experience in franchising a plus.
• Proficiency in analyzing budgets and P&L statements.
• Knowledge of retail marketing strategies and branding.
• Experience in project management and implementing best industry practices.
• Ability to advise on labor, vendor/supplier procurement challenges.
• Exceptional interpersonal skills toward efficiently communicating new business processes and procedures.
• Eligible driver’s license and valid automobile insurance
• Technical aptitude and ability to quickly pick up new technologies
• Exceptional problem-solving skills
• Proficient computer skills including MS Office products
• Schedule flexibility and willingness to travel minimum of 50%
• Experience with graphic design software, point-of-sale, and accounting software.

Core Competencies

Demonstrates expertise in analyzing P&L statements and budgets, while providing strategic guidance on marketing and operational improvements for franchise businesses. Possesses strong interpersonal and problem-solving skills to effectively communicate and implement best practices across various franchise locations.