Business Operations Specialist – Website Migrations, French

Stellenbeschreibung:

Coordinate and manage end-to-end website migration processes from existing e-commerce platforms to Wix.
Schedule and oversee migration activities, ensuring minimal disruption to business operations.
Maintain regular communication with customers to provide clear status updates, gather requirements, and confirm milestones.
Export inventory, customer, and transactional data from the source platform, ensuring correct file structure (CSV format) and data integrity.
Import and validate data in Wix Catalog and Wix Contacts, confirming successful integration and resolving any data or formatting errors.
Analyze and correct import/export issues by reviewing error reports and reprocessing data as needed.
Perform post‑migration verification, including data reconciliation, record count confirmation, and functionality validation within Wix and Moneris Total Commerce.
Archive and document migration activities, maintaining detailed logs and supporting audit readiness.
Collaborate with Moneris and Wix support teams to resolve escalated technical issues promptly.

Fluency in English and French (spoken and written).
Experience in migrating e-commerce websites from other platforms (e.g., Shopify, WooCommerce, Squarespace) to Wix.
Strong understanding or hands‑on experience with Wix tools and website setup.
Attention to detail and accuracy when managing data in CSV or similar formats.
Strong organizational and communication skills for coordinating multiple client migrations.
Ability to troubleshoot migration‑related issues, identify root causes, and implement corrections efficiently.
Familiarity with data import/export procedures, data validation, and reconciliation practices.
Understanding of secure data handling and archiving standards.
Proactive, adaptable, and eager to learn in a fast‑paced fintech environment.